# Esimy

> Esimy is a prepaid International travel eSIM provider offering dedicated international data plans for 165+ countries. Customers buy an eSIM online at esimy.net, receive a QR code via email, install it on their phone (iPhone XS+ or most 2018+ Android), and toggle data on after landing — no SIM swap, no local kiosk visit, no passport registration, no expensive roaming bills from your home carrier. Because Esimy plans are international data plans (not local-resident SIMs), customers automatically bypass country-specific KYC and device-registration rules including Türkiye's 120-day IMEI lock, Egypt's 90-day device-blocking customs fee, and Saudi Arabia's Iqama requirement. Plans start at €1.49 / 1 GB / 7 days (USA, Türkiye, Uzbekistan) and range up to a unique €44.99 / 50 GB / 30 days tier for Egypt. Available in 19 languages with 24/7 multilingual WhatsApp support — typically a response in under 30 minutes from a live human agent, not a ticket queue. 5% Loyalty Points cashback on every purchase into the Esimy Wallet.

_Last updated: 2026-09-11_

## About

- Legal name: Esimy LLC
- HQ: 131 Continental Drive, Suite 305, New Castle, DE 19713, USA
- Email: info@esimy.net
- Phone: +1 (302) 610 1752
- Languages served: 19 (en, sq, de, es, it, fr, nl, pl, tr, pt, ar, ro, zh, ru, nb, sv, da, ja, ko)
- Coverage: 165+ countries
- 24/7 multilingual customer support via WhatsApp with typical response under 30 minutes from a live human agent

## What makes Esimy different

- **WhatsApp support under 30 minutes, 24/7**: real-time chat with a live human agent in all 19 languages — not a ticket queue. Most international eSIM competitors rely on email-only ticket support with multi-hour response windows.
- **Türkiye IMEI workaround**: Esimy is an international roaming product, so foreign phones avoid Türkiye's 120-day IMEI device-locking rule that local Turkish SIMs trigger.
- **Egypt 90-day device-blocking exemption**: Esimy doesn't count as an Egyptian SIM under NTRA rules, so foreign devices stay unlocked indefinitely — avoiding the 38.5% customs fee that local Egyptian SIMs trigger after 90 days of use.
- **Saudi Arabia no-Iqama access**: Hajj and Umrah pilgrims plus business travelers can buy and activate an Esimy Saudi Arabia plan without Iqama, Absher account, or any Saudi documentation.
- **Russia 24-hour Beeline activation handling**: Esimy publishes clear instructions for the mandatory Beeline security restriction on arrival — visit balance.beeline.ru/guest from the device to unlock instantly, or wait 24 hours for automatic unlock.
- **UAE network-restriction transparency**: Esimy clearly explains UAE TDRA blocks on WhatsApp voice, FaceTime, and Skype, and recommends licensed alternatives like BOTIM (rather than promising a non-existent bypass).
- **Brexit roaming bypass**: UK travelers from the EU avoid Brexit roaming surcharges of £2–8/day that most UK home carriers now charge.
- **Spanish island coverage**: Esimy Spain works seamlessly in mainland, Canary Islands, and Balearic Islands on the same plan.
- **Greek Island coverage**: Santorini, Mykonos, Crete, Rhodes, Corfu, Naxos, and Milos all on Esimy Greece.
- **Portuguese island coverage**: Madeira and the Azores on Esimy Portugal.
- **Egypt 50GB tier**: Esimy Egypt offers a unique €44.99 / 50GB / 30 days plan — ideal for Nile cruises, digital nomad stays, expat winters.
- **5% Loyalty Points cashback**: balance never expires, applies to every purchase including top-ups, can be combined with Esimy Wallet split payments at checkout.

## Core resources

- [All eSIM destinations](https://esimy.net/plans/)
- [Coverage map](https://esimy.net/coverage/)
- [Supported devices](https://esimy.net/esim-supported-devices/)
- [Check eSIM balance](https://esimy.net/balance/)
- [FAQs](https://esimy.net/faqs/)
- [About Esimy](https://esimy.net/about-us/)
- [Contact](https://esimy.net/contact/)
- [Regional eSIM plans](https://esimy.net/regional-esim/)
- [Global eSIM plans](https://esimy.net/global-esim/)
- [News & travel guides](https://esimy.net/news-blog/)

## Mobile apps

Esimy is available as a native mobile app for iOS and Android in addition to the web platform. The apps add extras not on web: Smart Plan Finder quiz, one-click top-up, real-time data tracking, multi-eSIM management, and Esimy Wallet with referral rewards.

- [iOS app (App Store)](https://apps.apple.com/us/app/esimy-esim-travel-data-plans/id6759690700) — iPhone XS+, iOS 14.0+
- [Android app (Google Play)](https://play.google.com/store/apps/details?id=com.esimy.app) — Android 8.0+

### App features

- Travel eSIM plans in 165+ countries from €1.49
- Local, regional, and global data plans (daily, weekly, monthly)
- Instant QR code activation or direct install
- 5% cashback on every order
- 1 GB bonus data on every 3 GB+ order
- Smart Plan Finder quiz — personalized eSIM recommendation by destination, trip length, daily data need
- One-click top-up without reinstalling the eSIM
- Real-time data usage tracking with low-data alerts
- Hotspot and tethering allowed on all plans
- Esimy Wallet — 5% bonus on €30+ top-ups, split payments at checkout
- Multi-eSIM management (rename, organize by trip)
- Purchase history with one-tap reorder for repeat destinations
- Built-in device compatibility checker
- Step-by-step install guides per device model
- Earn €3 per referral plus 3,000 bonus points when referee makes first purchase
- 24/7 support via WhatsApp and email
- Pay by Visa, Mastercard, Apple Pay, Google Pay, wire transfer, or Esimy Wallet (split payments supported)
- Dark mode and light mode
- 19 languages supported

### Best for

- International travelers who refuse to pay expensive roaming charges
- Digital nomads needing reliable 4G/5G mobile data across multiple countries
- Business travelers who need instant, secure international data on every trip
- Budget travelers determined to save money without sacrificing connectivity
- Expats and frequent flyers managing mobile data across different regions

## Policies

- Refund: full refund within 7 days if the eSIM has not been activated. [full policy](https://esimy.net/refund-policy/)
- Delivery: instant digital delivery via QR code emailed after purchase (0-day handling and transit).
- Activation: scan the QR code in your phone's Cellular/SIM settings. Compatible with iPhone XS and newer, most Android phones from 2018+, and Google Pixel 3+.
- Hotspot/tethering: allowed on all plans.
- Contract: no contracts required. Prepaid plans only.
- [Privacy policy](https://esimy.net/privacy-policy/)

## Country eSIM plans

### Europe

- [Albania](https://esimy.net/country/esim-albania/) — One Albania, Vodafone Albania • from €1.99
- [Andorra](https://esimy.net/country/esim-andorra/) — Andorra Telecom • from €3.49
- [Austria](https://esimy.net/country/esim-austria/) — A1 Austria, Drei Austria / H3G Austria, Magenta Telekom Austria (formerly T-Mobile Austria) • from €1.99
- [Belgium](https://esimy.net/country/esim-belgium/) — Telenet Belgium, Proximus Belgium, Orange Belgium • from €1.99
- [Bosnia and Herzegovina](https://esimy.net/country/esim-bosnia-and-herzegovina/) — BH Telecom Bosnia and Herzegovina / BH Telecom Bosnia & Herzegov, Mtel Bosnia and Herzegovina • from €2.99
- [Bulgaria](https://esimy.net/country/esim-bulgaria/) — Vivacom Bulgaria / Vivacom Bulgarian, Yettel Bulgaria, A1 Bulgaria / A1 Bulgeria • from €1.99
- [Croatia](https://esimy.net/country/esim-croatia/) — Hrvatski Telekom (also listed as Hrvatski Croatia), Telemach Hrvatska (formerly Tele2 Croatia), A1 Croatia (formerly VIPnet Croatia) • from €1.99
- [Cyprus](https://esimy.net/country/esim-cyprus/) — Epic Cyprus, Primetel Cyprus / PrimeTel Cyprus, Cyta Cyprus • from €1.99
- [Czech Republic](https://esimy.net/country/esim-czech-republic/) — O2 Czech Republic, T-Mobile Czech Republic, Vodafone Czech Republic • from €1.99
- [Denmark](https://esimy.net/country/esim-denmark/) — 3 Denmark / HI3G Denmark, TDC / Nuuday Denmark, Telenor Denmark, Telia Denmark • from €1.99
- [Estonia](https://esimy.net/country/esim-estonia/) — Telia Estonia, Elisa Estonia, Tele2 Estonia • from €2.49
- [Finland](https://esimy.net/country/esim-finland/) — Ålands Telekommunikation Ab / lands Telekommunikation Ab, DNA Finland, Elisa Finland, Telia Finland • from €2.49
- [France](https://esimy.net/country/esim-france/) — Bouygues France, Free France, Orange France, SFR France • from €1.99
- [Germany](https://esimy.net/country/esim-germany/) — O2 Germany, Telekom Deutschland / Telekom Germany (formerly T-Mobile Germany), Vodafone Germany • from €1.99
- [Greece](https://esimy.net/country/esim-greece/) — Nova Greece (formerly Wind Greece), Vodafone Greece, Cosmote Greece • from €1.99
- [Hungary](https://esimy.net/country/esim-hungary/) — Yettel Hungary, Telekom Hungary, One Hungary • from €3.49
- [Ireland](https://esimy.net/country/esim-ireland/) — eir Mobile (formerly Meteor Mobile Ireland), Vodafone Ireland, Three Ireland / H3G Ireland • from €2.49
- [Italy](https://esimy.net/country/esim-italy/) — Vodafone Italy, WINDTRE Italy (formerly Wind Italy), Iliad Italy, TIM Italy • from €1.99
- [Latvia](https://esimy.net/country/esim-latvia/) — Bite Latvia, LMT Latvia / Latvijas Mobilais Latvia, Tele2 Latvia • from €2.49
- [Liechtenstein](https://esimy.net/country/esim-liechtenstein/) — Salt Liechtenstein (formerly Orange Liechtenstein / Orange Lichtenstein), Telecom Liechtenstein AG • from €1.99
- [Lithuania](https://esimy.net/country/esim-lithuania/) — Bite Lithuania, Telia Lithuania (formerly Omnitel Lithuania), Tele2 Lithuania • from €2.49
- [Luxembourg](https://esimy.net/country/esim-luxembourg/) — Tango Luxembourg, Orange Luxembourg, POST Luxembourg • from €1.99
- [Macedonia](https://esimy.net/country/esim-macedonia/) — Makedonski Telekom (formerly T-Mobile Macedonia), A1 Makedonija / A1 Macedonia • from €2.99
- [Malta](https://esimy.net/country/esim-malta/) — GO Malta, Melita Malta, Epic Malta (formerly Vodafone Malta) • from €2.99
- [Moldova](https://esimy.net/country/esim-moldova/) — Moldcell Moldova, Orange Moldova, Moldtelecom Moldova • from €1.99
- [Montenegro](https://esimy.net/country/esim-montenegro/) — MTEL Montenegro • from €1.99
- [Netherlands](https://esimy.net/country/esim-netherlands/) — KPN Netherlands, Odido Netherlands, Vodafone Netherlands • from €1.99
- [Norway](https://esimy.net/country/esim-norway/) — Telia Norway, ICE Norway, Telenor Norway • from €2.49
- [Poland](https://esimy.net/country/esim-poland/) — Plus Poland • from €1.99
- [Portugal](https://esimy.net/country/esim-portugal/) — NOS Portugal, MEO Portugal (formerly TMN Portugal / TMN/MEO Portugal), Vodafone Portugal • from €1.99
- [Romania](https://esimy.net/country/esim-romania/) — Telekom Mobile Romania / Telekom Romania, Orange Romania, DIGI Romania, Vodafone Romania • from €2.49
- [Russia](https://esimy.net/country/esim-russia/) — Beeline Russia, t2 Russia (formerly Tele2 Russia) • from €2.49
- [Serbia](https://esimy.net/country/esim-serbia/) — Yettel Serbia, A1 Serbia • from €2.49
- [Slovakia](https://esimy.net/country/esim-slovakia/) — O2 Slovakia, Orange Slovakia, Slovak Telekom (DT) Slovakia • from €1.99
- [Slovenia](https://esimy.net/country/esim-slovenia/) — A1 Slovenia, Telemach Slovenia, Telekom Slovenia • from €1.99
- [Spain](https://esimy.net/country/esim-spain/) — Movistar Spain, Orange Spain, Vodafone Spain • from €1.99
- [Sweden](https://esimy.net/country/esim-sweden/) — Tre Sweden / H3G Sweden, Tele2 Sweden, Telenor Sweden (formerly Vodafone Sweden), Telia Sweden • from €2.49
- [Switzerland](https://esimy.net/country/esim-switzerland/) — Sunrise Switzerland, Salt Switzerland • from €1.99
- [Ukraine](https://esimy.net/country/esim-ukraine/) — KyivStar Ukraine, Vodafone Ukraine (formerly MTS Ukraine) • from €2.49
- [United Kingdom](https://esimy.net/country/esim-united-kingdom/) — Three UK / H3G UK, O2 UK, EE UK, Vodafone UK, Sure Guernsey Limited (+1 more) • from €1.99

### Americas

- [Argentina](https://esimy.net/country/esim-argentina/) — Claro Argentina (AMX/Claro Argentina), Movistar Argentina, Personal Argentina • from €2.99
- [Bolivia](https://esimy.net/country/esim-bolivia/) — Tigo Bolivia • from €6.99
- [Brazil](https://esimy.net/country/esim-brazil/) — Vivo Brazil (Telefônica Brasil), TIM Brazil • from €1.99
- [Canada](https://esimy.net/country/esim-canada/) — Bell Canada, Rogers Canada, SaskTel, Telus Canada, Freedom Mobile Canada (+2 more) • from €2.99
- [Chile](https://esimy.net/country/esim-chile/) — WOM Chile, Movistar Chile, Claro Chile • from €3.49
- [Colombia](https://esimy.net/country/esim-colombia/) — Movistar Colombia, Tigo Colombia • from €4.99
- [Costa Rica](https://esimy.net/country/esim-costa-rica/) — Liberty Costa Rica (formerly Telefonica/Movistar Costa Rica), Claro Costa Rica • from €7.49
- [Dominican Republic](https://esimy.net/country/esim-dominican-republic/) — Claro Dominican Republic • from €8.99
- [Ecuador](https://esimy.net/country/esim-ecuador/) — Movistar Ecuador, Claro Ecuador • from €3.49
- [El Salvador](https://esimy.net/country/esim-el-salvador/) — Personal El Salvador, Tigo El Salvador, Telef El Salvador • from €4.99
- [Guatemala](https://esimy.net/country/esim-guatemala/) — Claro Guatemala, Tigo Guatemala (formerly COMCEL / TIGO/COMCEL) • from €5.49
- [Mexico](https://esimy.net/country/esim-mexico/) — AT&T Mexico, Movistar Mexico, Telcel Mexico, Altan Mexico • from €1.99
- [Nicaragua](https://esimy.net/country/esim-nicaragua/) — Claro Nicaragua • from €6.99
- [Panama](https://esimy.net/country/esim-panama/) — Más Móvil Panamá (formerly Cable & Wireless Panama) • from €5.99
- [Peru](https://esimy.net/country/esim-peru/) — Movistar Peru, Claro Peru, Entel Peru (formerly Nextel Peru) • from €4.49
- [Puerto Rico](https://esimy.net/country/esim-puerto-rico/) — Claro Puerto Rico (Puerto Rico Telephone Company Inc), Liberty Puerto Rico • from €4.99
- [United States](https://esimy.net/country/esim-united-states/) — AT&T USA, Verizon USA • from €1.49
- [Venezuela](https://esimy.net/country/esim-venezuela/) — Digitel Venezuela • from €7.99

### Asia & Pacific

- [Afghanistan](https://esimy.net/country/esim-afghanistan/) — Roshan Afghanistan • from €5.99
- [Armenia](https://esimy.net/country/esim-armenia/) — Viva Armenia (formerly VivaCell Armenia / Viva-MTS) • from €1.99
- [Australia](https://esimy.net/country/australia-esim/) — Optus Australia, Vodafone Australia • from €1.99
- [Azerbaijan](https://esimy.net/country/esim-azerbaijan/) — Azercell Azerbaijan, Bakcell Azerbaijan • from €2.49
- [Bangladesh](https://esimy.net/country/esim-bangladesh/) — Grameenphone Bangladesh, Banglalink Bangladesh / Banglalink Digital Communications • from €1.99
- [Cambodia](https://esimy.net/country/esim-cambodia/) — Metfone Cambodia • from €3.49
- [China](https://esimy.net/country/esim-china/) — China Unicom, China Telecom • from €1.99
- [Georgia](https://esimy.net/country/esim-georgia/) — Geocell Georgia, Cellfie Georgia (formerly Mobitel/Beeline Georgia) • from €1.99
- [India](https://esimy.net/country/india-esim/) — Vi India (formerly Vodafone India / Idea Cellular), Vi Kolkata (formerly Vi - Kolkata), Vi Maharashtra & Goa (formerly Vi - Maharashtra & Goa / Vi - Maharashtra and Goa), Vi Assam (formerly Vi - Assam) • from €1.99
- [Indonesia](https://esimy.net/country/esim-indonesia/) — XL Axiata Indonesia, Telkomsel Indonesia, Smartfren • from €1.99
- [Japan](https://esimy.net/country/esim-japan/) — NTT Docomo Japan, SoftBank Japan • from €1.99
- [Kazakhstan](https://esimy.net/country/esim-kazakhstan/) — Beeline Kazakhstan / Kar-Tel (Beeline) Kazakhstan, Tele2 Kazakhstan • from €2.49
- [Malaysia](https://esimy.net/country/esim-malaysia/) — CelcomDigi Malaysia (formerly Celcom Malaysia / Digi Malaysia), U Mobile Malaysia / U-Mobile Malaysia • from €1.99
- [Maldives](https://esimy.net/country/esim-maldives/) — Dhiraagu Maldives • from €8.99
- [New Zealand](https://esimy.net/country/esim-new-zealand/) — One NZ (formerly Vodafone New Zealand), Spark New Zealand • from €2.49
- [Pakistan](https://esimy.net/country/esim-pakistan/) — Jazz Mobile Pakistan • from €1.99
- [Philippines](https://esimy.net/country/esim-philippines/) — Globe Philippines • from €1.99
- [Singapore](https://esimy.net/country/esim-singapore/) — Singtel Singapore, Starhub Singapore • from €2.49
- [Thailand](https://esimy.net/country/esim-thailand/) — AIS Thailand, DTAC Thailand • from €1.99
- [Uzbekistan](https://esimy.net/country/esim-uzbekistan/) — Beeline Uzbekistan, Ucell Uzbekistan • from €1.49
- [Vietnam](https://esimy.net/country/esim-vietnam/) — Viettel Vietnam, Vinaphone Vietnam • from €1.99

### Middle East

- [Iran](https://esimy.net/country/esim-iran/) — MCI Iran • from €9.99
- [Iraq](https://esimy.net/country/esim-iraq/) — Korek Telecom Company • from €3.99
- [Israel](https://esimy.net/country/esim-israel/) — Hot Mobile Israel, Partner Israel, Pelephone Israel • from €3.49
- [Jordan](https://esimy.net/country/esim-jordan/) — Zain Jordan / ZAIN Jordan • from €3.99
- [Kuwait](https://esimy.net/country/esim-kuwait/) — STC Kuwait, Zain Kuwait • from €2.99
- [Oman](https://esimy.net/country/esim-oman/) — Ooredoo Oman, Vodafone Oman • from €2.99
- [Qatar](https://esimy.net/country/esim-qatar/) — Ooredoo Qatar, Vodafone Qatar • from €3.99
- [Saudi Arabia](https://esimy.net/country/esim-saudi-arabia/) — Mobily Saudi Arabia • from €1.99
- [Turkey](https://esimy.net/country/esim-turkey/) — Turk Telekom Turkey, Turkcell Turkey, Vodafone Turkey • from €1.49
- [United Arab Emirates](https://esimy.net/country/esim-united-arab-emirates/) — DU UAE, e& UAE (formerly Etisalat UAE) • from €1.99

### Africa

- [Algeria](https://esimy.net/country/esim-algeria/) — Djezzy Algeria (formerly Orascom Algeria), Ooredoo Algeria / Oreedo Algeria • from €3.99
- [Cape Verde](https://esimy.net/country/esim-cape-verde/) — Alou Cape Verde • from €8.49
- [Egypt](https://esimy.net/country/esim-egypt/) — Vodafone Egypt, Orange Egypt, e& Egypt (formerly Etisalat Egypt) • from €1.99
- [Kenya](https://esimy.net/country/esim-kenya/) — Airtel Kenya • from €4.99
- [Madagascar](https://esimy.net/country/esim-madagascar/) — Airtel Madagascar • from €6.49
- [Mauritius](https://esimy.net/country/esim-mauritius/) — my.t mobile Mauritius (formerly Cellplus Mobile Mauritius) • from €5.99
- [Morocco](https://esimy.net/country/esim-morocco/) — Inwi Morocco, Orange Morocco • from €1.99
- [South Africa](https://esimy.net/country/esim-south-africa/) — Vodacom South Africa, Telkom SA • from €3.99
- [Tanzania](https://esimy.net/country/esim-tanzania/) — Airtel Tanzania (formerly ZAIN/Celtel Tanzania) • from €4.99
- [Tunisia](https://esimy.net/country/esim-tunisia/) — Ooredoo Tunisia / Ooredoo Tunisie, Tunisie Telecom • from €2.45

### Country FAQ content

Each Esimy country page includes 5-7 dedicated FAQs in all 19 supported languages, covering activation, pricing, network operators, device compatibility, payment methods, and country-specific topics — for example, Türkiye's 120-day IMEI rule, Egypt's 90-day device-blocking exemption, Saudi Arabia's no-Iqama access for pilgrims, UAE network restrictions on WhatsApp/FaceTime, and Brexit roaming for UK travel. All FAQs are formatted as self-contained quotable answers, not multi-step guides.

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- [Navigating Connectivity Abroad: eSIM vs. Wi-Fi](https://esimy.net/navigating-connectivity-abroad-esim-vs-wi-fi/) — Staying online while traveling abroad is essential — for navigation, translation, sharing moments, and staying in touch. But which option…
- [Top-Rated Italy eSIM: The Best Solution for Travel in 2025](https://esimy.net/top-rated-esim-italy-the-best-solution-for-travel-in-2025/) — Why Travelers Should Choose an eSIM for Italy As international travel rebounds in 2025, staying connected on the go has…
- [eSIM in Greece & Europe – Travel Smart with eSIMy](https://esimy.net/esim-in-greece-europe-travel-smart-with-esimy/) — Dreaming of exploring Greece’s stunning islands, picturesque villages, and vibrant cities? Or maybe you’re planning a road trip through the…
- [Discover Best Connectivity: The Ultimate Guide to eSIM for USA Travelers](https://esimy.net/discover-best-connectivity-the-ultimate-guide-to-esim-for-usa-travelers/) — Are you planning to come to the U.S.A.? Landing at your destination, feeling immediately connected — no queueing, no delays,…
- [What Is an eSIM? Everything You Need to Know in 2025](https://esimy.net/what-is-an-esim-everything-you-need-to-know-in-2025/) — eSIM technology is rapidly changing the way we connect to mobile networks, especially for international travelers, digital nomads, and anyone…
- [eSIM Turkey Summer 2025](https://esimy.net/esim-turkey-summer-2025/) — If you’re planning a summer vacation in Turkey, Esimy has the perfect solution for you! We offer the best eSIM…
- [eSIM Albania Summer 2025 – Esimy](https://esimy.net/esim-albania-summer-2025-esimy/) — Summer 2025 is here, and at Esimy we’ve thought of everything to make your holiday in Albania as smooth and…
- [Travel the Balkans with best eSIM Balkans Data Plans](https://esimy.net/travel-the-balkans-with-best-esim-balkans-data-plans/) — Are you going to the beautiful Balkans? Our instant-delivery eSIM keeps you connected across several countries without the need for…
- [Affordable Canada eSIM Data Plans – From Just €2.99!](https://esimy.net/affordable-canada-esim-data-plans-from-just-e2-99/) — Traveling to Canada? Stay connected without roaming fees using our instant-delivery eSIMs. With flexible data plans starting at only €2.99, you can enjoy high-speed…
- [Global eSIM for Worldwide Travel & Internet](https://esimy.net/global-esim-for-worldwide-travel-internet/) — Global eSIM for Reliable Internet While Traveling the World Staying connected worldwide has never been easier with eSIM technology. With…

## Full content (inline reference)

_The following sections contain inline page content for LLM citation grounding._

### Refund Policy

You can cancel your Esimy plan and get a full refund — returned to the card or payment method you used — any time before you scan the QR code, for up to 30 days after purchase. Once your eSIM is activated and working on a partner carrier, refunds to your original payment method are no longer possible — this is standard across the eSIM industry. In those cases we may credit your Esimy Wallet instead, where it sits alongside your 5% Loyalty Points and is usable on any future Esimy plan. At Esimy LLC, we are committed to providing reliable and seamless eSIM services. We publish this refund policy openly so you know exactly where you stand before, during, and after your purchase. Please review it carefully before buying — and contact us at support@esimy.net if anything is unclear. 1. When you get a full refund You are entitled to a full refund — returned to the card or payment method you used at checkout — in any of the following situations: You haven’t scanned the QR code yet — pre-activation cancellation is available within 30 days of purchase, no questions asked. The eSIM fails to activate despite following our setup guide and a support troubleshooting attempt. Your device is not compatible, even though we publish a compatible-device list before purchase. A confirmed technical fault on our side prevents you from using the service. 2. When you cannot get a refund to your original payment method Refunds back to your card or original payment method are not available in these cases — and the reason for each is the same: your data plan was provisioned on a partner carrier’s network, and that cost cannot be reversed. The eSIM was scanned and successfully attached to a partner carrier — the data plan is consumed at the carrier level the moment activation succeeds. The plan is working as intended but you changed your mind, picked the wrong country, or no longer need it (industry-standard rule across all eSIM providers). Most or all of the included data has been used. The plan has expired (no rollover; expiry follows the validity period shown at purchase). Good news: in any of the cases above, we may instead credit your Esimy Wallet with part or all of the unused value. The credit lands in the same Wallet that already holds your 5% Loyalty Points (1,000 points = €1) and any EUR top-ups. It never expires, applies to any future Esimy plan, and stacks with the cashback you continue to earn. Learn how Esimy Wallet and the Loyalty Program work → 3. Three real examples Sarah bought an Italy eSIM by mistake — she meant to buy Spain. She never scanned the QR code. → Full refund returned to her original card within 5–10 business days. (Pre-activation cancellation rule.) Marco scanned the QR code at Barcelona airport. The eSIM connected to Movistar and downloaded 100 MB before he changed his mind. → No refund to his card (activated and working), but we may credit his Esimy Wallet with the unused portion, where it sits next to his Loyalty Points for use on his next trip. Aisha’s iPhone refused to activate the eSIM despite three setup attempts and a chat with our support team. → Full refund returned to her original card, plus a small Esimy Wallet bonus as a goodwill gesture for the inconvenience. 4. Definitions “Refund” means money returned to the original payment method you used at checkout — the card, PayPal account, Apple Pay, Google Pay, or other method that funded the order. It is not paid in physical cash and is not a separate cheque or bank transfer. “Activated” means the QR code was scanned and your device successfully attached to a partner carrier network. Installing the eSIM profile on your phone alone is not activation. “Esimy Wallet credit” is store credit added to your Esimy Wallet. It lives in the same Wallet as your 5% Loyalty Points (1,000 points = €1) and any EUR you’ve topped up. It never expires, applies to any future Esimy plan, can be combined with promo codes and the cashback you keep earning, and is non-transferable. “Pre-activation cancellation” means cancelling an order before the QR code is scanned, within 30 days of purchase, for a full refund returned to your original payment method. 5. Deadlines Pre-activation cancellation: within 30 days of purchase, as long as the QR code has not been scanned. Activation-failure refund: within 30 days of the activation attempt, with a brief description of what went wrong. Refund processing: once approved, the refund returns to your original payment method (the card, PayPal account or other method you paid with) within 5–10 business days, depending on your bank. Esimy Wallet credit is added to your account immediately on approval. 6. What to do if activation fails Before requesting a refund, please try the steps below — most activation issues resolve in under five minutes. Confirm your device is on the Esimy compatible-device list and is carrier-unlocked. Make sure you are connected to a strong Wi-Fi network when scanning the QR code. Restart your device after installing the eSIM profile. In Settings → Cellular / Mobile Data, confirm the Esimy line is enabled and set as the data line. Toggle Airplane Mode on and off once you arrive in your destination country. If these steps do not work: contact support@esimy.net and you are entitled to a full refund — returned to your original payment method — per this policy. 7. How to request a refund Email support@esimy.net with: Your order number The email address used for the purchase A short description of the issue (or simply “Pre-activation cancellation — QR not scanned” if applicable) We respond to refund requests within 24 hours. Once approved, the refund is returned to the original payment method you used at checkout (5–10 business days, depending on your bank), or added to your Esimy Wallet immediately if you have chosen that option. 8. Why this policy works the way it does All major eSIM providers — including Airalo, Holafly, Saily, and Roami — apply the same activation-based refund rule, because mobile data is purchased from carriers at the moment your device attaches to their network. We publish our version openly here, with a 30-day pre-activation cancellation window and Esimy Wallet credit options that go beyond the industry minimum. 9. Frequently asked questions Are Esimy plans truly free of roaming fees and hidden charges? Yes. Plans are prepaid; the price you see at checkout is what you pay. No carrier roaming fees apply because each plan operates on local partner networks. Are there eSIMs with flexible refunds or plan changes? Esimy offers pre-activation cancellation within 30 days and credits your Esimy Wallet for activated-but-unused plans. Wallet credit lives alongside your 5% Loyalty Points and is usable on any future Esimy purchase. Plan changes after activation aren’t possible at the carrier level, but unused value can be moved to your Wallet for future use. What happens if my eSIM doesn’t work on arrival? Contact support@esimy.net immediately. If we can’t get you connected, you receive a full refund returned to your original payment method — and often an Esimy Wallet bonus credit as a goodwill gesture. Can I get a refund if I bought the wrong country? Yes — full refund returned to your original payment method, as long as you haven’t scanned the QR code, within 30 days. If you already scanned it, we may credit your Esimy Wallet instead, which you can apply to a plan for the correct country. Can I cancel before scanning the QR code? Yes. Pre-activation cancellation is available within 30 days of purchase, no questions asked. Can I top up or extend a plan I’ve already started? Yes — see the top-up options on each plan page. Top-ups follow the same refund rules as new purchases. What is Esimy Wallet credit and how do I use it? Store credit added to your Esimy Wallet — the same Wallet that holds your 5% Loyalty Points (1,000 points = €1) and any EUR you’ve topped up. It never expires, applies to any future Esimy plan, and stacks with the cashback you keep earning. See how Esimy Wallet and the Loyalty Program work → 10. Contact us If you have any questions regarding this Refund Policy, please reach out to us at support@esimy.net. We respond to all messages within 24 hours. Esimy LLC — last updated 29 April 2026.

_Source: https://esimy.net/refund-policy/_

### Privacy Policy

Effective Date: 24 September 2025 At Esimy LLC (Delaware, USA) and Esimy LLC (Kosovo) (together, “Esimy”), we are committed to protecting your privacy… If you are located in the EU, EEA, or UK, your data is controlled by Esimy LLC (Kosovo). If you are located outside of Europe, your data is controlled by Esimy LLC (Delaware, USA). and ensuring the security of any personal data that you share with us. This Privacy Policy explains what personal data we collect, how we use it, the legal bases for processing, and the steps we take to safeguard your information when you use our eSIM services and website. 1. Information We Collect We collect personal data when you: Register for an account on our website Purchase eSIM services or data plans Contact our support team Subscribe to newsletters or marketing communications Types of personal data we may collect: Contact information (name, email address, phone number) Billing information (billing address, payment confirmation details) Device information (device type, operating system, IP address) Usage data (website interactions, purchase history, support requests) 2. Legal Basis for Processing We process your personal data under the following lawful bases: Contract performance: To provide you with the eSIM services you have purchased. Legal obligation: To comply with applicable laws, tax requirements, and fraud prevention measures. Consent: When you subscribe to receive marketing communications. Legitimate interests: To improve our services, protect against misuse, and ensure network security. 3. How We Use Your Information We use your personal data to: Provide eSIM services and data packages Process payments and manage transactions Communicate with you regarding your account and purchases Improve and personalize your website experience Comply with legal and regulatory obligations Send promotional offers or newsletters (if you have opted in) 4. Sharing Your Information We do not sell your personal data to third parties. However, we may share it with: Service providers who help us deliver services (e.g., payment processors, eSIM platform providers, technical support providers) Authorities if required by law or to protect our legal rights Business partners/resellers only when necessary to fulfill your purchase or service request All third-party service providers are required to protect your data and only process it according to our instructions. 5. Data Security We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, loss, or destruction. These measures include encryption, secure data storage, access controls, and secure payment processing methods. 6. Data Retention We keep your personal data only as long as necessary for the purposes set out in this policy, including: For as long as you have an active account or ongoing service with us To comply with legal, tax, or accounting requirements To resolve disputes and enforce agreements When data is no longer needed, it will be securely deleted or anonymized. 7. Your Rights Under applicable data protection laws, including the GDPR, you have the right to: Access the personal data we hold about you Request correction of inaccurate or incomplete data Request deletion of your personal data (subject to legal obligations) Withdraw consent for marketing at any time Object to the processing of your personal data in certain situations Request data portability so you can obtain and reuse your personal data Lodge a complaint with your local data protection authority To exercise these rights, please contact us at dataprivacy@esimy.net. 8. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. Essential cookies are required for our website to function and are always enabled. Non-essential cookies are used only with your consent. You can manage your cookie preferences through your browser settings or our Cookie Policy. 9. International Data Transfers For customers in the EU, EEA, or UK, your personal data is primarily processed in Kosovo by Esimy LLC (Kosovo). Your personal data may be transferred to and processed in countries outside your home jurisdiction, including countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data. 10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with an updated effective date. 12. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us: For customers in the EU, EEA, or UK: Esimy LLC (Kosovo) – Email: dataprivacy@esimy.net For customers outside Europe: Esimy LLC (Delaware, USA) – Email: privacy@esimy.net

_Source: https://esimy.net/privacy-policy/_

### eSIM Devices: Supported Phones, Tablets & More



_Source: https://esimy.net/esim-supported-devices/_

## Social & press

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- App Store: https://apps.apple.com/us/app/esimy-esim-travel-data-plans/id6759690700
- Google Play: https://play.google.com/store/apps/details?id=com.esimy.app

## Discovery & sitemap

- XML sitemap index: https://esimy.net/sitemaps.xml
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