Terms of Services

These Terms and Conditions (\”Terms\”) govern your use of our website and services. By accessing or using our website and purchasing eSIM services, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing our website and purchasing our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must stop using the website and our services immediately.

2. Use of Services

You agree to use our eSIM services only for lawful purposes and in accordance with these Terms. You may not:

    • Use our services in any way that violates any applicable local, national, or international law or regulation.
    • Use our services to transmit any unauthorized advertising or promotional material.
    • Use our services to harm or attempt to harm minors in any way.
    • Interfere with or disrupt the proper functioning of our website or services.

3. Account Registration

To use certain services, you may be required to register for an account. You must provide accurate and complete information when registering, and you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you suspect any unauthorized use of your account.

4. eSIM Services

Our eSIM services provide data plans and connectivity for compatible devices. The availability of these services may vary by location. You are responsible for ensuring that your device is compatible with our eSIM services. We are not responsible for any issues arising from device incompatibility.

5. Payments and Billing

All payments for eSIM services must be made through the payment methods available on our website. Payments are securely processed by our third-party payment provider, Stripe. We do not store any credit card details on our servers. Stripe handles all payment information in accordance with its own privacy policy and industry-standard security practices. You can review Stripe’s privacy policy here: Stripe Privacy Policy.

You agree to pay all fees and charges associated with your purchases. We reserve the right to change our prices at any time, but any price changes will not affect purchases already made.

6. Refund Policy

We do not offer refunds for eSIM services once purchased, except as required by applicable law. If you believe you are entitled to a refund, please contact our support team at support@esimy.net.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of eSimy LLC or its licensors and is protected by intellectual property laws. You may not use, copy, modify, or distribute any content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, eSimy LLC and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services. This includes any loss of data, loss of profits, or interruption of services.

9. Indemnification

You agree to indemnify and hold eSimy LLC, its officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses arising out of your use of our services, your violation of these Terms, or your violation of any applicable law or regulation.

10. Privacy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

11. Changes to the Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the effective date at the top of this page or by other means. Your continued use of our services after any changes indicates your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts located in Delaware.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Effective date 19.09.2024