Privacy Policy

At eSimy LLC, we are committed to protecting your privacy and ensuring the security of any personal data that you share with us. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to safeguard your information when you use our eSIM services and website.

1. Information We Collect

We collect personal data from you when you:

  • Register for an account on our website
  • Purchase eSIM services or data plans
  • Contact our support team
  • Subscribe to our newsletters or marketing communications

Types of personal data we collect:

  • Contact information (name, email address, phone number)
  • Billing information (billing address)
  • Device information (device type, operating system, IP address)
  • Usage data (website interactions, purchase history)

2. How We Use Your Information

We use your personal data to:

  • Provide eSIM services and data packages
  • Process payments and manage transactions
  • Communicate with you regarding your account and purchases
  • Improve and personalize your experience on our website
  • Comply with legal and regulatory obligations
  • Send promotional offers or newsletters

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your data with:

  • Service providers who help us deliver services (e.g., payment processors, eSIM providers)
  • Authorities if required by law or to protect our legal rights
  • Partners and resellers, but only in accordance with your agreements

4. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. This includes encryption, access controls, and secure payment processing methods.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate or incomplete data
  • Request deletion of your personal data (subject to certain legal requirements)
  • Withdraw consent for marketing communications at any time
  • Object to the processing of your personal data for certain purposes

To exercise these rights, please contact us at dataprivacy@esimy.net

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

As part of providing our services, your personal data may be transferred to and processed in countries outside of your home jurisdiction. We ensure that such transfers are made in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Effective Date: 19.09.2024