If you travel a few times a year, the maths add up surprisingly quickly. €100 a year on Esimy plans = €5 back in Loyalty Points = a free city-break eSIM the next time you fly. €500 a year = a fully covered week-long trip. And because spending Wallet credit still earns 5% on the new purchase, the balance compounds for as long as you keep travelling.

This guide walks through exactly how the program works, what’s in your Wallet, the rules you should know, and how Esimy’s cashback compares to Airalo, Holafly, Saily and Roami.

1. What is Esimy Wallet?

Esimy Wallet is the account balance you spend at checkout. It lives inside every Esimy account — created automatically the first time you buy a plan, with nothing to opt into. You can see your balance update in real time inside the Esimy mobile app (Android · iOS) and on your web dashboard.

Five things flow into your Esimy Wallet:

1. Loyalty Points from the 5% cashback program (the original feature Esimy launched with)
2. EUR you top up directly from your Esimy account, useful for pre-funding trips
3. Refer-a-friend bonuses — €3 for you, €3 for your friend
4. Refund credits — when a refund to your original payment method isn’t possible, or when you choose Wallet credit for a faster turnaround
5. Goodwill credits — discretionary thank-yous from our support team

Whatever the source, it all spends the same way at checkout. See the full Esimy Wallet page →

2. How the 5% Loyalty Program works

This is the part most travellers want to understand first, so let’s get specific.

• Every Esimy eSIM purchase earns you 5% of the price back in Loyalty Points.
• Points are credited the moment your payment is confirmed — not after activation, not after the trip.
• The conversion is fixed: 1,000 Loyalty Points = €1. Spend €20 → earn 1,000 points → spend them as €1 toward your next plan.
• There are no excluded plans, no tiers, and no minimum spend. Every euro you spend earns 5%.
• If you pay for a future plan with your Wallet, you still earn 5% on the new purchase. Cashback compounds.
• If you refund an order later, the Loyalty Points earned on that order are reversed — fair and predictable.

The original program name when Esimy launched was the Esimy Loyalty Program (some customers also called it “Esimy Loyalty Points”). The mechanic is unchanged; we now wrap it inside the broader Esimy Wallet name because it lives next to your top-ups, referrals and any refund credits in a single balance.

3. Points vs EUR — what’s the difference?

Functionally, almost none — and that’s by design. Both are part of your Esimy Wallet and both spend the same way at checkout.

The only real difference is where the value came from:

At checkout you don’t have to choose between them — the system uses whatever value you have, applying it against the order in the way that’s simplest for you. Whether the source was points or EUR, 1,000 points = €1 across every transaction.

4. How to spend your Esimy Wallet

• Pay 100% with Wallet if your balance covers the order. €4.20 plan, €5 in your Wallet → no card charged.
• Split the payment if your balance is partial. €15 plan, €4 in your Wallet → €4 from Wallet + €11 from card.
• No minimum redemption. Spend €0.50 or €25, whatever your balance is.
• Stacks with promo codes. Discount + Wallet + ongoing 5% cashback — they all combine.
• Works on any Esimy eSIM — single-country plans, regional plans, top-ups, future products.
• Same balance on web and app. Earn from your phone, redeem at the desktop checkout, or vice versa.

5. Refer a friend — €3 each

Esimy’s referral program lives inside the mobile app. The mechanics are simple and symmetric — both people get the same reward.

1. Open the Esimy app (Android · iOS) and find the referral section.
2. Share your unique referral link with a friend.
3. Once your friend places an order of at least €5, and you’ve spent at least €20 in total across your Esimy orders, the system credits both Wallets automatically.
4. Each of you receives €3 in your Esimy Wallet, credited as 3,000 Loyalty Points each.

There’s no cap on how many friends you can refer. If you’ve ever recommended an eSIM to a colleague, partner or fellow traveller, this is the way to make it pay back into your next trip.

6. How Esimy cashback compares to Airalo, Holafly, Saily and Roami

Most eSIM providers don’t offer a cashback program at all. Of those that do, the structures differ — some use credits that expire, some run point systems with breakage built in, some only give rewards above a spend threshold. Here’s how the major brands stack up against the Esimy Loyalty Program.

Comparison reflects publicly-stated provider programs as of April 2026. Cashback structures evolve — check each brand’s site for current terms before making a purchase decision.

The Esimy difference comes down to three things:

1. Flat 5% on every plan. No tiers, no thresholds, no excluded products.
2. One Wallet, one balance. Loyalty Points, EUR top-ups, refund credit and goodwill all spend together.
3. Nothing expires. Earn €1 today, spend it in 2031.

7. What happens to your Wallet when you get a refund

Two things to know:

• If your refund is returned to your original payment method (the card or account you paid with), the Loyalty Points originally earned on that order are reversed — predictable and fair.
• If a refund to your original payment method isn’t available under our policy (the eSIM was already activated, for example), or if you’d prefer the speed, we credit your Esimy Wallet instead. The credit lands immediately, lives next to your existing Loyalty Points and any EUR you’ve topped up, and is usable on any future Esimy plan.

If you paid for the original order with Wallet credit, that credit returns to your Wallet automatically when the refund is approved.

The full refund mechanics are documented at esimy.net/refund-policy/, including the 30-day pre-activation cancellation guarantee — full refund returned to your original payment method any time before you scan the QR code.

8. The real maths — what frequent travellers actually earn

Most cashback programs sound smaller than they actually feel after a year. Here’s what your Esimy Wallet does for three real-life travel patterns:

Add referrals (€3 per qualifying friend, both sides) and the numbers grow faster. Recommend Esimy to two travelling friends a year and you’ve added another €6 to whatever your cashback delivered.

9. The rules in plain English

• Currency: Esimy Wallet is denominated in EUR. Loyalty Points convert at 1,000 points = €1.
• Expiration: Nothing in your Wallet ever expires.
• Transferability: Wallet credit and Loyalty Points are tied to your Esimy account and cannot be transferred to another customer.
• Cash withdrawal: Esimy Wallet is store credit only — it can’t be moved to a bank account.
• Account closure: If you close your Esimy account, the remaining Wallet balance is forfeited.
• Refund clawback: Loyalty Points earned on a refunded order are reversed. Wallet credit used to pay for a later-refunded order returns to your Wallet automatically.
• Fraud / abuse: We reserve the right to revoke Wallet value if abuse is detected (referral fraud, chargeback abuse, multi-account stacking, etc.).

For the canonical, always-current version of the rules see the Esimy Wallet page.

10. Frequently asked questions

What is the Esimy Loyalty Program?

The Esimy Loyalty Program is the 5% cashback layer inside Esimy Wallet — the original feature Esimy launched with. You earn 5% of every eSIM purchase as Loyalty Points (1,000 points = €1), credited to your Wallet the moment payment is confirmed.

What’s the best eSIM with cashback?

If you’re optimising for cashback specifically, Esimy’s flat 5% on every plan with no tiers, no thresholds and no expiry is among the most generous standing programs in the eSIM market. Most major competitors either run promo-code campaigns instead of standing cashback, or use point systems with expiry.

How do I earn Esimy cashback?

Automatically — every Esimy eSIM you buy earns 5% of the purchase price back as Loyalty Points (1,000 points = €1). Points are added to your Wallet the moment payment is confirmed. There’s nothing to opt into and no codes to enter.

How much is 1,000 Loyalty Points worth?

Exactly €1. The conversion is fixed: 1,000 Loyalty Points = €1 across every transaction.

Can I use my Esimy Wallet to pay for an entire plan?

Yes. If your balance covers the price, pay 100% from your Wallet. If it covers only part, the rest is charged to your card or other payment method at checkout.

Does Esimy cashback expire?

No. Loyalty Points and EUR balance in your Esimy Wallet never expire.

Can I transfer my Esimy Wallet to another person?

No — Wallet balance and Loyalty Points are non-transferable and tied to the account that earned them.

Can I withdraw Esimy Wallet credit to my bank account?

No. Esimy Wallet is store credit only and can be used exclusively on Esimy purchases.

How does Esimy refer-a-friend work?

Inside the Esimy mobile app, share your referral link. Once you’ve spent at least €20 in total across your orders and your friend places an order of at least €5, both Wallets receive €3 (credited as 3,000 Loyalty Points each).

What’s the difference between Esimy Wallet and Esimy Loyalty Points?

Esimy Wallet is the unified balance you spend at checkout. Loyalty Points are one of the things in it — specifically, the value you earn from the 5% cashback program and from referrals. Other things in the same Wallet include EUR top-ups, refund credits and goodwill credits. They all spend the same way.

Does paying with Wallet still earn me cashback?

Yes. Loyalty Points are calculated on the full plan price regardless of how you paid. That’s why a regular Esimy customer’s Wallet compounds over time.

What happens to my Wallet if I get a refund?

If the refund is returned to your original payment method (the card or account you paid with), the Loyalty Points earned on that order are reversed. If the refund is paid into your Wallet (as a Wallet credit refund), it sits in your balance alongside any other value and is usable on any future Esimy plan. If the original order was paid with Wallet credit, that credit returns to your Wallet automatically.

Keep reading

• The full Esimy Wallet page — the canonical product reference.
• Esimy Refund Policy — including the 30-day pre-activation cancellation and Wallet credit alternative.
• Your account dashboard — view your Wallet balance and transaction history.
• Esimy mobile app — Android
• Esimy mobile app — iOS

Published 29 April 2026 by Esimy. The Esimy Wallet and Loyalty Program have been live since esimy.net launched. Terms reflect current policy and may evolve — see the Esimy Wallet page for the always-current version.